Mary Ann, I am finally home and at my computer. When you want to do a screen shot on a PC, click on the fn keywhere the fn is in a rounded corner box, on the left bottom of the keyboardl. Then click on the 'home prt sc' key above the num lock key. That takes a screen shot of whatever is on the keyboard. Then paste it into a publishing program (I use Page Plus which was free on the internet) Once you have the screen shot you can crop it, save it and send it to your friend.
