Well, that was a bust.
I got over there, and they couldn't buy the car because I didn't have a 'lien release'. Apparently, this is a document that I would have received 7 or so years ago when the car was paid off.
This is the first time I've ever been asked for something like that. It use to be come in with your title and you're good to go. From what I recall, when I got this car, the dealer didn't even ask about the titie. They looked it up and I was good to go.
Of course, every business on the planet is still using the pandemic as an excuse for staff and hour cuts. You can only talk to a live person M-F from 8-5. The automated phone system will only look things up based on the SSN. And that didn't work. What ever happened to looking up a vehicle title, etc, based on the VIN? You would think that as it is actually relevant, they would use that. Even at that, they say on the website that it takes 10-15 business days to produce the paperwork. What a load of crap!