mandolls said:While I have only heard good things about Lobaughs in the past, I ordered from them for the first time this year, and 7 out of the 10 tubers that arrived rotted very quickly - he is replacing them and was very nice about that.
I am hoping I just had some really bad luck, He carries some really nice dahlias.
I wanted to write in a follow up to my whining post about my Lobaughs order.
Today I received a box, that had 2 tubers each of most everything I had told him rotted, plus a tuber of the one that I told him would probably make it after surgery, plus a $5.00 check for one he didn't have any stock left of that had rotted.
The tubers are looking very good all of them well sprouted. I had to cut 3 of them down a bit to get them in the zip locks and didn't see any signs of internal rot on those.
So...........great customer service!!
I wrote him, telling him I would tear up the check to help him recover some of the postage from the second shipping. I feel bad that he is loosing money on me, but I will definitely be a returning customer.
