I'm glad others had a good experience with Windsong Nursery. I did not. I ordered 3 daylilies, which totaled about $50. I didn't receive a confirmation, and I didn't receive any delivery information. After 4 days, I sent an email explaining I was leaving town in 2 weeks, and I needed delivery dates. I either had to get them before I left or after I returned. I received no reply. I waited another week before I called the grower. Once again I explained my situation and asked for a call back or email. I received neither. A few days later, I received a robo call (there must have been several customers waiting for information/confirmation/delivery information) saying that all daylilies that had been ordered but not received would be delivered no later than the following Saturday. Saturday came and went--no plants. I left on vacation the next day. When the plants didn't arrive, I stopped payment on my credit card.
Four days later, I received an email (not from the grower) from PayPal that my plants were being delivered. So, my plants were being delivered the week I requested that they NOT be sent because I was out of town during one of the hottest weeks of the year. When we got home, we found 3 TINY dried up fans. My experience has always been that growers are very careful about their shipments and ensure the shortest time in-transit as possible. I have always received healthy plants in the past. Windsong doesn't seem to follow that philosophy. I eventually nursed the plants back to life and requested that my credit card company drop the dispute and make the payment to Windsong, but I will never consider ordering from them again. And I can never recommend them to anyone else. They don't even follow the most-basic procedures for Internet orders.
