Name: greene Savannah, GA (Sunset 28) (Zone 8b) I have no use for internet bullies!
Is your plant an African Violet/Saintapaulia?
I'm pretty sure they like room temperature water; the ice cube may cause chilling of the roots and may cause the leaves to have a downward curling. Since receiving the plant have you re-potted it?
Sunset Zone 28, AHS Heat Zone 9, USDA zone 8b~"Leaf of Faith"