Bob Selman has a bonus offer on The Lily Auction that if one spends $100, he will include a bonus of one of his 2014 intros. I figured that the bonus offer was based on 2016 purchases only bc this is the year that it was posted.
I had bought items from Bob this year (definitely not $100 worth), and never expected to receive an intro daylily, but he sent me two! I had spent a great deal of money with him over the course of 2 years, so this was his way of thanking me for the business. This was a gesture of pure kindness. It also made me realize how much I actually spent with him!
I was pleasantly surprised and thankful, so I sent him an e-thank you note.