Alma, I've had Cox for years and years... Long time ago had Qwest and they messed me over when I lived in Tucson - long story...
I love Cox - I have phone, internet and basic cable (that I never use) and I pay about $90/month. Have had to call customer service a few times for issues - mostly people messing up the lines in the alley - and they are prompt, speak English and fix what needs fixin. They will give you credit for your outages but you have to ask. I have one tech who has been out more than once and on the first call he gave me his cell # to call with issues - lol. I really do like them...