Lee Anne, what OS do you have? Vista? Windows 7? & so forth. Then google Firefox 8 (or whatever version) followed by the name of your OS + the word "problems". See what you come up with. Then do the same with your antivirus in the search text.
I am a strong believer in the simple fact is that what matters in this life is how we treat others. I think that's what living is all about. Not what I've done in my life but how I've treated others. ~~ Sharon Brown