Viewing post #1787149 by Misawa77

You are viewing a single post made by Misawa77 in the thread called A Tale of Two Boxes - An Extraordinary Customer service experience.
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Aug 14, 2018 7:58 AM CST
Name: Greg Hodgkinson
Hanover PA (Zone 6b)
Garden Photography Charter ATP Member I was one of the first 300 contributors to the plant database! Irises Region: Japan Region: Pennsylvania
So this thread is about two boxes I got from Superstition Iris Gardens. The first delivered in late February and the second on August 4th. One ordered and one a surprise.

First the surprise box.

I got an email from FEDEX as to tracking on a box from Superstition Iris Gardens around the 20th of February. This was strange. I did not recall ordering anything (well - I did have an order pending; but the ship date was for late July or early August) and the "Winter season" is a strange time for sending plants. I was SO crazed with anticipation.

It did not help that I got no other communication from Rick or Roger about this. That made me even more anxious about the box.

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