Marilyn said:It's a good thing that I wrote down the confirmation # for my HCG order, since I still haven't received an email from them for the order I placed on March 14. I just emailed them and hopefully, I get all the plants I ordered this year. I asked if they would ship the week of April 22 instead.
After what happened last year with HCG, I hope it wasn't a mistake to order again from them.
I got an email from a HCG employee on March 29, she said:
"We are happy to accommodate your request and have reset your shipping date to the week of 4/22/2019. When your order leaves our warehouse, you will receive an email confirmation and tracking information. We have also asked to ship the order out in the first half of the week.
Thank you for letting us know your preference in advance so we could make these arrangements for you. If you'd like to make any changes to the ship date or you would like to add any additional items onto your order before it ships out, please let us know and we will be happy to help."
Today, on the afternoon of April 20 (Easter weekend), I opened my front door and was very shocked to see a box of plants from HCG! I was so upset. I had contacted them on March 27 about this (about shipping wk of 4/22). And no, there wasn't any email confirmation and tracking information sent this week.
I did receive the correct plants I ordered:
3 Agastache 'Red Happiness'
1 Salvia penstemoides
1 Salvia 'Cold Hardy Pink'
Hopefully, they all grow and bloom well.
The first time I ordered from HCG was spring 2005 (when David Salman, the founding owner had it) and when it was bought out some years ago, HCG isn't and hasn't been the same.
After being very upset with them last year of not getting any of the plants I ordered and now this upset, I may not order again with them.
I know I most likely said the same thing last year, but I really wanted the 'Red Happiness' Agastache and thought I'd give them another try.
Ordering and receiving plants, should be a happy experience, not an upsetting one.
