I have been a frequent critic of Heirloom since their "free shipping" changed to a $50 surcharge to ship to Hawaii. However, because of their sale price discount and a $10 Blooms reward I was able to offset their price a bit. At my request they shipped via UPS rather than USPS. The roses arrived in two days and were in great condition. Heirloom is a pretty good deal if you wait for their sales.