Nice review, Trish. Well done.
I agree that Santa Rosa is good mail order source: fairly priced for small healthy plants. Shipping cost is excellent.
Trish, a question or two: Did the company know that you were going to review them in an article when you ordered? And did you write and tell them that you weren't happy with the condition of the CB rudbeckia, and that it didn't last long? I imagine they'd gladly replace the plant for you if you write them.
I ordered some plants from them last fall. One of the plants was coreopsis Center Stage, a photo of which you can see blooming this summer in our database here
Perennial Tickseed (Coreopsis 'Center Stage')
I sent that picture to Santa Rosa, questioning whether I had received the right plant last fall, since the grower's photo shows dark red blossoms while mine are more pink. I'm not unhappy with the first plant. It's big and healthy, blooming constantly all summer in this heat and drought with nothing more than an occasional drink of water. I love the plant, I simply wanted to ascertain that it was indeed the correct plant before adding to the database. Santa Rosa immediately sent me a free replacement plant anyway.
I don't think their customer service can be beat.
Karen