Exotic Angel (Hermann Engelmann Greenhouses):
http://articles.orlandosentine... was bought out by Costa Farms:
http://www.costafarms.com/abou... last year:
http://www.gpnmag.com/costa-fa... Costa Farms is a very large wholesaler who distributes plants all over the country to big box stores like Home Depot, Lowes and WalMart as well as to grocery stores and other stores. I doubt feedback would make much difference to such a huge company ... when they deal with thousands and thousands of plants it's probably pretty much impossible for them to physically look at each plant before it's shipped to be certain it has the correct tag stuck in the soil.
If one is not certain of a plants identity, they should definitely post photos here on the ATP Plant ID Forum
http://garden.org/forums/view/... and I'm betting that 99% of the time they will get a correct ID.