There were so many kinks! The site originally said "free shipping to any state." By the time they started taking orders, they charged for shipping, but not enough. I paid under $12 in shipping for a HUGE box delivered by Federal Express. When I was placing a second order, I backed out as soon as I saw the estimated shipping charge, which was close to the price of the roses. They must have been overcharging to compensate for the earlier undercharging. They also continued to charge Arizona sales tax on shipments to other states even though this mistake had been brought to their attention by numerous customers.