It looks as though I my have to give up my long time affair with Firefox. Win 10 just wants the Microsoft products and works well with them. Firefox not so much.
I guess I should be happy it seems compatible with Corel's PaintShop.
Holly heard that there was a free downloadable Win 10, for Win 7 and Win 8.1 users on Microsoft. After a bit of research I found it and installed it on her laptop. It was more like an update that a new installation, saving all her files, pics, and preferences. The only downside was it took almost 4 hours on a DSL, just as other users have noted. The best part is Win 8.1 is now a thing of the past. I believe I read it's available through Nov. 31st. I find Win 10 to be a good bit easier to use than 8.1, more like XP.