Neal, I'm not crazy about them. Naughty Nude suffered so much damage in shipping that it was essentially a one-cane wonder. Some new basal shoots did come up, but most of them died almost as soon as they sprang up. The other roses are okay, but I think they would have been three or four times their present size by now if they had come from Palatine. All are rather small and lopsided, so I suspect they were budded instead of being grafted and didn't have enough buds added.
In addition, their shipping costs are now through the roof. They started out saying that shipping to any state would be free. Then they charged shipping when they started taking orders, but it was a nominal sum. I paid $11.95 for four roses. This week I almost placed an order for another four roses, but this time the shipping would be $44.40. They're still charging me Arizona sales tax even though I'm not in Arizona and they don't have a branch in California. They also ignored the 10% discount they initially allowed. When I got to the final checkout page, the discount was gone, and the prices themselves had gone up. The amount was $103.56 on the first page of the checkout process and $192.36 on the final page. The upshot is that I would have paid $48.09 for each rose! Needless to say, I canceled the order at that point.
There's something else that may be indicative, depending on how pedantic you are (and I am highly pedantic!): As soon as they began building their website, I called them to tell them about two typos in the blurb that appears on every page of their site ("shurb" and "rejuvinate"). They thanked me profusely, said it was important to have everything perfect before opening day, and ... never corrected the typos. They're still there, on every page!