emily, Thanks for all the information. I have been doing some reading on the internet and other places and it seems that it is very hard to leave even a neutral rating. So, the system makes it difficult to know the good sellers from the bad sellers. It is a trial and error thing for all of us. I thought it was a little suspicious that everybody has positive feedback.
On the GW, I was getting an earful and I just wish that people were allowed to be honest like with the Watchdog.
I read about missing bonuses, missing plants, ripped off on labels and these sellers had no negative feedback.
If I did have a problem I would go straight to Mike Longo. He did show up on the GW and voiced his concerns and asked for email from people with negative experiences. If that didn't work and certainly that would be a long shot, there is the US postal inspection service, because what we receive is through the mail, then it would be covered under 'Mail Fraud', just file a complaint...
susan